Core values are beliefs, ethics, and qualities, which will enable the Agency to implement its mission and finally attain its vision. The Agency’s core values are:

Integrity: We will serve our customers in an impartial, effective, and professional way with the highest ethical standards

Innovation: We listen to our stakeholders and continuously seek ways to improve our work and business

Customer focus: We are committed to achieving the highest levels of customer satisfaction.

Teamwork: Our staff works as a team in full cooperation that inspires trust and respect to achieve a common goal.

Accountability: We exercise prudence in use of public resources entrusted to UDIA